The Pipette Solution has three different levels of service. They are Express, Standard and Deluxe. We always provide preventive maintenance with each service performed.
For each level, we include our 7-point process:
- Inspect each pipette physically
- Test each pipette prior to disassembly and record "As found" data if needed
- Clean each pipette internally and externally
- Perform preventive maintenance which includes replacing the seal and/or lubrication
- Calibrate each pipette according to ISO 8655 specifications to provide a linear calibration
- Certify each pipette and fasten a calibration label
- Guarantee your pipette for your service interval
Express Service:
This certification includes our 7-point service as well as:
- Documentation of each pipette by serial/ID number
- Documentation of preventive maintenance performed
- Documentation of replacements parts and relevant notes
- Readings are taken at the low and high volumes
- Readings will not be recorded, however they will be within the required specifications
Standard Service:
This certification includes our Express Service as well as:
- Recorded readings will include four "As Left" readings at the high volume
- Pipette is designated as "pass" or "fail"
Deluxe Service:
This certification includes our Standard Service as well as:
- Each pipette receives its own certificate
- Environmental conditions are recorded and factored into the calibration process
- Documentation of NIST traceable equipment used by technician
- "As Found" and "As Left" readings are taken and recorded at the low, mid and high volumes
ISO/IEC 17025:2017 Service:
This certification includes our Deluxe Service as well as:
- Each pipette receives its own unique identification number
- Environmental conditions are recorded and factored into the calibration process and calculations
- Documentation of the location of calibrations
- Measurement of Uncertainty is calculated for the 10%, 50% and 100% of each pipette
- Documentation of Shared Risk Uncertainty Method
